Important COVID-19 Updates
Our number one priority continues to be the health and well-being of our customers, our employees, and the communities we serve.
As we navigate this unprecedented time together, we wanted to update you on the procedures we are implementing as we begin to safely reopen our stores around the world.
Incorporating the guidance of world health organizations, local governments, and industry trade associations, our new procedures include:
- Health Checks: Our store associates are required to conduct health checks before every shift and must stay home if they are feeling unwell.
- Employee Training: All store associates will take mandatory training courses dedicated to COVID-19 safety protocols.
- Social Distancing: Our associates and guests must maintain at least 6 feet of distance between themselves and others.
- Cleaning & Disinfecting: High-touch surfaces will be disinfected after every use, and we will continue to conduct additional cleanings and provide hand sanitizer in all of our stores.
- Face Coverings: For everyone’s health and safety, face coverings are required for our employees and customers.
- Fitting Room Safety Measures: Initially, our fitting rooms will be closed. When they do reopen, their use will be limited to every other fitting room in adherence to social distancing requirements. All clothing that is tried on and not purchased will be held in a designated area for 24 hours.
- Disinfecting Inbound Packages: All inbound packages and mail will be disinfected upon receipt, and returns will be disinfected and held for 24 hours.
In select stores, we are offering contactless shopping options, including virtual shopping services and curbside pickup. To find out more, visit our Store Locator and contact your local store.
By prioritizing safety, we are hopeful that together we can all make a difference.
Thank you for your loyalty, patience, and love of our brand.
